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Lily Beach Resort & Spa Receives British Airways Holidays Award for Customer Excellence

Lily Beach Resort & Spa is a luxury 5-star resort nestled in the natural beauty of the Maldives. Located on Huvahendhoo Island in South Ari Atoll, Lily Beach is accessible by a 25-minute scenic seaplane journey from Velana International Airport.

The resort is thrilled to announce that it has received a British Airways Holidays, Customer Excellence Award for its performance in 2020, even though it was one of the most challenging years in the tourism industry.

British Airways Holidays is one of the UK’s leading tour operators, which uses customer feedback to identify top-rated hotels as part of its commitment to providing high-quality holidays.

British Airways Holidays gathered nearly 24,000 independent reviews in 2020 and is awarding 475 Customer Excellence Awards across the globe to recognise their top-rated hotels.

“We are delighted that Lily Beach Resort & Spa is one of our top-rated hotels for 2020. In a challenging year of uncertainty, this award is testament to the hotel’s commitment to offering an exceptional customer experience. We look forward to continuing our relationship and together delivering unforgettable holidays for our customers.”

“This award is a testament to show for the hard work that is done by our well-knit team at Lily Beach, and it gives recognition to the fact that they can deliver a great experience to all our guests”, says Group Director of Sales & Marketing, Mr. Desislav Gosposdinov. “As we like to day in Lily Beach, guests do truly come as a stranger and leave as a friend.”

Lily Beach’s legendary all-inclusive Platinum Plan is an all-encompassing meal plan that has a number of complimentary offerings. These include a thoughtfully curated range of excursions, delicious and distinctive food options – especially the very epicurean themed buffet dinners at Lily Maa, their main restaurant, updated COVID-19 safety procedures which have been thoroughly accredited by Hotel Resilient, and a variety of leisure and sporting activities.

 

To inquire about Lily Beach or book a stay at this resort, send an email to: [email protected]