The Ministry of Tourism has rolled out a new regulation governing how tourist facilities in the Maldives can advertise their services. This move, made under the authority of Section 52 of Law No. 2/99 (Maldives Tourism Act), and with reference to Section 45-3 of the same Act, aims to ensure transparency, protect consumers, and uphold the integrity of the tourism industry.
What the Regulation Aims to Do
The regulation is designed to:
- Ensure all advertisements promoting Maldivian tourism are truthful, complete, and consistent
- Provide accurate depictions of tourist facilities, their surroundings, and services
- Promote responsible, ethical advertising that aligns with national tourism standards
- Protect tourists and the industry from deceptive or misleading practices, especially on digital platforms
Who It Applies To
Unless stated otherwise, the regulation applies to:
- Tourist resorts
- Integrated resorts
- Private islands
- Tourist hotels and guesthouses
- Tourist vessels and yacht marinas
- Diving and watersports centers
- Any other establishment licensed by the Ministry of Tourism
Advertising Requirements
Under the new rules:
- Only licensed establishments may advertise their services. Advertising for future developments is allowed only with special approval from the Ministry.
- All advertisements must reflect the official grade or category listed in the facility’s registration.
- Facilities under development can advertise based on:
- The category stated in their lease agreement (if leased from the government)
- Or the category approved by the Ministry (if on private or council-leased land)
In all cases, the facility’s category or grade must be clearly disclosed in the advertisement.
Accuracy is Key
All promotional content must:
- Be factually accurate and complete
- Reflect the real environment and services offered
- Comply with Maldivian laws and promote the country's natural beauty
- Acknowledge environmentally sensitive areas if referenced
- Use evidence-based claims, especially in wellness tourism advertising
Rules for Digital and Social Media Promotions
The regulation introduces strict standards for online and digital advertising:
- All social media ads must be clearly labeled as advertisements
- No use of fake reviews, ratings, or misleading visuals
- Use of AI-generated content must be clearly disclosed
- All content must be original or used with proper copyright permission
Naming and Location Transparency
When naming the facility or service provider:
- The registered name must be used
- For facilities on standalone islands, the island, atoll, and establishment name must be included
- For facilities on inhabited islands or in specific wards, the ward, island, and atoll must be clearly identified
Penalties for Non-Compliance
If a facility violates the regulation, the Ministry will issue a written notice and demand that the content be taken down within 24 hours. Failure to do so may result in fines:
- First offense: Up to MVR 10,000
- Second offense: Up to MVR 50,000
- Third offense: Up to MVR 100,000
- Subsequent offenses: Up to MVR 100,000 each
Why This Matters
This regulation reinforces the Maldives' reputation as a transparent, trustworthy, and world-class destination. By setting clear standards, it helps protect tourists from false advertising and ensures that the Maldives is marketed with the authenticity and care it deserves.